Starting a Continuous Glucose Monitor (CGM) for the first time can feel like a big change, but it’s a step that can make diabetes management easier, more accurate, and less stressful.

Whether you’re hoping to reduce fingersticks, prevent blood sugar highs and lows, or just feel more in control of your health, CGMs provide real-time glucose readings that help you make informed decisions every day.

At Piedmont Medical Solutions, we specialize in helping patients across North Carolina begin their CGM journey with confidence. Here’s what you can expect when starting a CGM, and how we’re here to support you every step of the way.

Step 1: Insurance Approval and Prescription

Before you can begin using a CGM, you’ll need a prescription from your doctor and approval from your insurance provider. Luckily, most major plans, including Medicare and many private insurers, cover CGMs for people with:

  • Type 1 or Type 2 diabetes
  • A history of insulin use
  • Frequent episodes of hypoglycemia

At Piedmont, we simplify the process by:

  • Coordinating directly with your physician
  • Handling the insurance paperwork and authorizations
  • Verifying coverage and eligibility before you’re billed

We’ll keep you informed at every step, so there are no surprises—just support.

Explore CGM Eligibility and Insurance Support

Step 2: Choosing the Right CGM

There are multiple CGM systems available, but the two most popular options are:

Dexcom G7

  • Sends readings every 5 minutes
  • Smartphone connectivity (iOS and Android)
  • Custom alerts for high and low glucose levels
  • Worn on the upper arm or abdomen
  • No fingersticks required*

View the Dexcom G7

FreeStyle Libre 2 Plus

  • Compact, discreet sensor
  • Optional alarms for low/high readings
  • Continuous updates via smartphone app
  • 14-day wear time
  • No calibration or scanning required

Explore the FreeStyle Libre 2 Plus

Not Sure Which Is Best for You?

Piedmont’s experienced team will help you compare features, lifestyle compatibility, and insurance coverage to make the right choice.

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Step 3: Setup and Learning the Basics

Installing your CGM for the first time is easy, but there is a small learning curve. Here’s what to expect:

Setup Steps:

  • Insert the sensor (commonly on the back of the arm or abdomen).
  • Activate the sensor using your smartphone or reader.
  • Wait for a warm-up period (usually 1–2 hours) before readings begin.

Tips for First-Time Users:

  • Watch for patterns, not just individual numbers. CGMs shine in showing trends over time.
  • Customize your alerts for high/low glucose to match your needs and reduce alarm fatigue.
  • Stay curious—observe how meals, exercise, and stress affect your numbers.
  • Don’t panic over every spike. Use it as information, not judgment.

Most users feel more confident within the first few days!

Step 4: Ongoing Support and Training

This is where Piedmont truly shines. As a trusted Durable Medical Equipment (DME) provider, we offer:

  • Personalized onboarding and setup help
  • Training materials and easy-to-follow guides
  • Monthly supply shipments and refill reminders
  • One-on-one support when you need it

CGM users who work with DME providers like Piedmont often experience:

  • Higher device adherence
  • Improved glucose control
  • Fewer ER visits and lower healthcare costs overall

We’re here for the long haul, not just to hand you a box, but to ensure your CGM actually improves your quality of life.

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Step 5: Daily Life with a CGM

Once you’re set up, your CGM becomes a powerful tool in your diabetes toolkit.

You’ll gain daily insights into:

  • How different foods affect your glucose
  • How quickly insulin works for you
  • How exercise, stress, and sleep impact your blood sugar
  • How to avoid nighttime lows or post-meal spikes

With a CGM, you can act faster and plan smarter, often before you feel symptoms at all. Over time, many users report better confidence, energy, and freedom in their daily routines.

We’ve Got You Covered

Need a replacement sensor? Have a question about setup? Curious about accessories? We’ve got you.

Piedmont Medical Solutions makes it easy to:

  • Get sensor replacements and supplies shipped to your door
  • Ask questions about readings or device troubleshooting
  • Switch devices or explore new features as your needs change

Connect with Our Expert CGM Team

Ready to Start Your CGM Journey?

Managing diabetes doesn’t have to feel like guesswork.

With continuous glucose monitoring and the expert support of Piedmont Medical Solutions, you can take control of your health with clarity and confidence.

Contact us today to start the process, we’ll walk with you every step of the way, from insurance approval to daily success.

Get Started with a CGM Now